Conversational Ai Solutions
Redefining Hospitality with AI-Powered Front Desk Assistants
Questorix helps hotels and resorts reduce front desk overload with AI-driven assistants that instantly handle FAQs, reservations, and service requests — so your staff can focus on delighting guests.
1. Labor Cost Savings
Lower payroll expenses.
- Offloads repetitive, time-consuming tasks (FAQs, booking confirmations, check-in/out instructions, service requests).- Reduces need for excess staffing during peak hours.- Allows leaner front desk teams while maintaining 24/7 coverage.
2. Increased Staff Productivity
More revenue per guest.
- Human staff spend less time answering the same questions (“What time is check-out?”, “Where’s the spa?”, “Can I book dinner?”).- They can focus on higher-value guest interactions (upselling spa packages, concierge experiences, VIP care).
"I was skeptical—Voice AI felt abstract and disruptive. But ... turned out to be surprisingly human and incredibly helpful. It's saved our team hours every week, and embracing this change was one of the best decisions we made".
- Harrison Shao
Vice President - Eversafe Insurance Agency
3. Improved Guest Satisfaction & Loyalty
Better reviews, higher occupancy, repeat bookings.
- Instant responses reduce frustration from long lines or delayed service.- 24/7 multilingual support caters to international guests.- Smooth experience = better reviews and higher ratings on OTA platforms (TripAdvisor, Booking.com, Google).
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4. Upselling & Cross-Selling Opportunities
Boost ancillary revenue streams.
- Proactive suggestions: room upgrades, spa packages, excursions.- Personalized offers based on booking details. Impact: Boosts ancillary revenue streams.
5. Operational Efficiency & Scalability
Higher throughput at lower cost.
- Handles peak demand without added staff.- Delivers consistent quality across shifts.- Scales easily across multiple properties.
6. Data Insights & Optimization
Smarter decisions, higher ROI.
- Tracks guest requests and service trends.- Informs staffing, amenities, and marketing strategies.
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